FlatFrog FAQ
What is Planar Scatter Detection (PSD)?
Planar Scatter Detection is the name of FlatFrog's patented technology, bringing true multi-touch functionality to large and flat screens. It is an optical in-glass technology with unprecedented performance through advanced opto-mechanics and signal processing.
What does FlatFrog mean by true multi-touch?
True multi-touch by FlatFrog's standards is 20+ simultaneous touches, enabling many users to simultaneously use the screen. FlatFrog's technology can also handle object size recognition and effortless drags and pinches.
Does the system need calibration?
No, all FlatFrog screens are calibrated before delivery, which minimizes maintenance and support costs for the end-user.
Does ambient light affect the performance?
No, FlatFrog's screens can be optimized for any light conditions from dark rooms to daylight to special conditions such as strobes in a bar or casino environment.
How "real" does it feel?
FlatFrog's technology offers very real and natural gesture input, where all touches and gestures are registered, without delays or disturbances. This is made possible by very low latency and high refresh rates (above 120 Hz).
How do you avoid unwanted touches such as elbows or glasses?
The system is programmed with advanced filtering techniques that recognize and filter out unwanted touches such as a palm or a folder, while still being responsive to desired touches.
Do stains or scratches on the screen affect performance?
No. The completely flush 6mm hardened glass surface offers extreme durability and easy cleaning. If this glass is scratched however, the filtering system recognizes the disturbance and immediately filters it out, to maintain maximum performance.
Can a FlatFrog screen be mounted on the wall or in a table?
Yes. Contrary to other multi-touch solutions on the market, FlatFrog's screens are flat and can be mounted flush in for example a dining table while still offering legroom. For the same reason, a screen can be mounted or built in to a wall, like a normal flat screen TV.
Can a FlatFrog screen be placed outdoors?
Yes, the screen can be mounted totally flush and sealed with its surroundings to be protected from rain or snow. The technology also performs in direct sunlight, and can be used with a gloved hand, so it is ready for any weather.
Will the system recognize touches from a gloved hand or an object?
Yes, fingers, gloved fingers and soft stylus can all be used.
What screen sizes are available?
The first product to market will be the 40" screen. But bigger and smaller sizes are in the pipeline, and all sizes are possible from 5" to 100" and upward. The smaller sizes sport an even slimmer implementation that allow for integration into laptops, AIOs or cockpits with strict space constraints.
Does FlatFrog's technology work with Windows 7?
Of course. FlatFrog will be Windows 7 certified. The open API facilitates software development on any platform; Windows, Linux or OS X. It also supports TUIO out of the box, leading to rapid development and easy integration of solutions.
How can i develop for FlatFrog screens?
Join our partner program to get access to our API and support. As a partner you will also get FlatFrog news and information first as well as invitations to events and fairs.
Where can I purchase a FlatFrog screen?
FlatFrog products will be sold through authorized FlatFrog Collaboration Partners worldwide. Contact sales@flatfrog.com for further details of a partner in your territory.
Is the technology available today?
We will begin shipping FlatFrog Multitouch 4000 in Q4 2010. Until then, we have a limited amount of demo products that can be demonstrated by contacting sales@flatfrog.com.
Does FlatFrog have its own production facilities?
The first demo screens are manufactured locally in Lund, Sweden. But for volume manufacturing, FlatFrog has an exclusive manufacturing agreement with Kortek Corporation, the world's leading supplier of industrial monitors.
How can we join the partner network?
We are always interested in expanding our multi-touch network and are currently recruiting partners. If you are a multi-touch software developer, VAI, or distributor of touch technologies, there are great benefits to partner with FlatFrog and work with our technology. All FlatFrog's partners will be presented in conjunction with the launch of the FlatFrog Multitouch 4000 in Q4 2010. Please contact sales@flatfrog.com for further information.