How to download and install FlatFrog Board

How to download and install FlatFrog Board
Register on our website, finish the registration and when you are redirected to the Admin Portal; download and install the app, then enter your registration code
Register on our website, finish the registration and when you are redirected to the Admin Portal; download and install the app, then enter your registration code

First of all, make sure your system is following our hardware and software requirements, and remember to connect both display cable and USB host cable to your interactive display.

Hardware requirements

  • You will need to have an InGlass interactive display
  • You will also need a standalone computer with an Intel® Core™ i3 or better, at least 8GB RAM and at least an Intel® HD Graphics 620 graphics card
  • You will also need an HDMI cable 2.0 or a DisplayPort cable that supports 4K at 60 hz.
  • USB host cable

Connections to get started

  1. Connect the HDMI or DisplayPort cable to the interactive display
  2. Connect the USB host cable from the standalone PC to the USB port assigned to the display input on the interactive display

Software requirements

  • The standalone PC must have Windows 10 installed and access to the internet and to the Mircsoft Store.
  • Make sure that the display is set to 4K resolution and 16:9 aspect ratio. If not the strokes will have a low resolution on larger displays.
  • Also, make sure that the display has the right refresh rate of 60 Hz. Otherwise the system will not have optimal performance.

Now, you are ready to install our software. If you do not have access to the internet or Microsoft Store you should contact support so we can help you install the application.

I have already registered and have a 12-digit registration code

I have no 12-digit registration code - Register and install

  1. Go to flatfrog.com/whiteboard to register and enter the email address of the person that should be the administrator of the application.


  1. Now enter your full name and company, then accept the terms of service and privacy policy checkboxes.



  1. Registration is now done, and you are now on the FlatFrog Admin portal. Your free trial has started.
  1. Download right away by just clicking Download and install like any other Windows application
  2. If you are registering on your personal computer, either:
  • note down your registration code and bring it to the standalone computer connected to the interactive display. Visit install.flatfrogboard.com to download and install
  • login to the Admin portal (admin.flatfrogboard.com) from the standalone computer with your credentials
  1. If you are registering on the standalone computer connected to the display, just copy the code to the clipboard
  2. Now open the app
  3. Enter your 12-digit code, by either pasting (longpress to reveal paste option) or entering manually
  4. Tap Done

If you have any questions, don't hesitate to reach out to us: flatfrog.com/contact-us

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